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What is Negative Comments (and how to handle them)

By Mikkel Juhl On August 24, 2009 Under Build Your Blog

One of the most positive outcomes of blogging is when you get a comment. It just feel lovely doesn’t it? When a reader writes a comment it shows that your readers are

  • interested
  • listening
  • motivated by what you wrote

And in fact you have written a great blog post, if you get responses to your blog post. After all, comments are something everybody love, but what happens when the comment just crossed the line?

Let’s discuss that now

What and How to Handle the Negative Comments

There are literally two types of negative comments. I like to share negative comments in two categories, which they always should.

  1. Comments that doesn’t agree with the blog post
  2. Comments that is rude, line crossing, etc.

Normally the first type of negative comments is going through my approval, because that normally lead us to an opinion debate, which you also should be a part of (doh, of course it is your blog :twisted: ), it will only lead us to an opinion debate if the post is opinion based (post about politics or so).

If your blog post is about whether Apple will release an iPod Touch third generation in September. That blog post will be created by referring to sources. Then the commentator could create a blog post which tells you that it isn’t true because of that and that.

Then you should respond (if you’re sure you’re right) that it’s right because of that and that. If it seems like he just want to win and don’t stop. Just let him win. That is the easiest thing to do.

The second type of comment, should be ignored and just deleted. Normally the commentator is mad, or just don’t like you. You really shouldn’t edit the blog comment, just to get the number of comments to raise (I know some bloggers who does that. It’s a big no) This comment could include name-calling, just things that should not be said to you.

It really can be hard to decide what to do, delete it or let it be on your blog.

Always keep in mind how you should not approve comments that are in a not-nice-talking-language. The comments should be written, as it was the persons own blog.


2 comments - add yours

Very good and valid points. Keep up the good work. :-)

Reply to this comment

DaneBlogger

August 27, 2009 at 07:38

Thanks. You too! Thanks for the comments, really appreciate it. Keep the discussion ongoing!

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